Growth-Oriented Customer Acquisition Specialist

Convergys; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

Concentrix in Kuala Lumpur is seeking a Specialist Customer Acquisition to drive outbound sales and renewals, engaging with customers via phone and email. The role emphasizes delivering product value, maintaining CRM data, and achieving forecasted sales targets.

The position requires strong communication, ability to handle objections, and a passion for acquiring and retaining customers. Based in Wisma Mont Kiara, the role is on-site and team-driven.

Qualifications

• Experience with high-volume outbound calls and emails.
• Proficiency with CRM systems and data capture.
• Ability to forecast weekly/monthly/quarterly sales.
• Experience selling or renewing contracts.

Responsibilities

• Demonstrate value of products through customer engagement.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Manage CRM data and customer records.
• Handle objections to retain customers or win renewals.
• Engage in outbound sales motions to generate leads.

Skills

Outbound sales

CRM proficiency

Forecasting

Lead qualification

Contract renewal

Job description

Concentrix in Kuala Lumpur is seeking a Specialist Customer Acquisition to drive outbound sales and renewals, engaging with customers via phone and email. The role emphasizes delivering product value, maintaining CRM data, and achieving forecasted sales targets.

The position requires strong communication, ability to handle objections, and a passion for acquiring and retaining customers. Based in Wisma Mont Kiara, the role is on-site and team-driven.