Growth-Focused Account Manager: Customer Acquisition

Convergys; Kuala Lumpur; On-site; MYR 66,960 - 111,600; Full time

Job summary

Concentrix in Kuala Lumpur is seeking a Specialist, Customer Acquisition to drive end-to-end sales within your dedicated territory, focusing on renewals and upsell opportunities. You will manage the sales pipeline, provide accurate forecasts, and coordinate with cross-functional teams to meet revenue targets.

The role requires high-volume outbound outreach via phone and email, strong product knowledge, and the ability to maintain an effective CRM.

Qualifications

• Outbound sales experience to drive revenue.
• Strong communication and negotiation skills.
• Ability to forecast and maintain a sales pipeline.

Responsibilities

• Lead end-to-end sales process within your territory to hit revenue targets.
• Manage sales pipeline and provide accurate weekly/ monthly/ quarterly forecasts.
• Maintain CRM with up-to-date customer data and interactions.
• Handle renewals and upsell/cross-sell opportunities with customers.
• Coordinate with extended teams to drive sales strategy and customer satisfaction.

Skills

English language

Malay language

Sales experience

Tools

CRM software

Job description

Concentrix in Kuala Lumpur is seeking a Specialist, Customer Acquisition to drive end-to-end sales within your dedicated territory, focusing on renewals and upsell opportunities. You will manage the sales pipeline, provide accurate forecasts, and coordinate with cross-functional teams to meet revenue targets.

The role requires high-volume outbound outreach via phone and email, strong product knowledge, and the ability to maintain an effective CRM.