Growth-Focused Customer Acquisition & Renewal Specialist

Convergys; Kuala Lumpur; On-site; MYR 39,000 - 56,000; Full time

Job summary

A leading customer engagement firm in Kuala Lumpur is seeking an Associate for Customer Acquisition. The role involves selling and renewing contracts while effectively engaging with customers. Ideal candidates should have strong communication skills and the ability to handle a high volume of customer contacts daily. This full-time position emphasizes achieving sales quotas and maintaining comprehensive customer records. The company offers an exciting environment to develop your sales career.

Qualifications

• Demonstrate value and benefits of products through customer engagement.
• Focus on selling and/or renewing contracts.
• Articulate product value to customers.

Responsibilities

• Achieve revenue-based quota by selling renewals/services.
• Provide accurate sales forecasts weekly/monthly/quarterly.
• Handle objections to retain or win new customers.

Skills

Customer engagement

Sales forecasting

Product knowledge

Communication skills

Customer relationship management (CRM)

Job description

A leading customer engagement firm in Kuala Lumpur is seeking an Associate for Customer Acquisition. The role involves selling and renewing contracts while effectively engaging with customers. Ideal candidates should have strong communication skills and the ability to handle a high volume of customer contacts daily. This full-time position emphasizes achieving sales quotas and maintaining comprehensive customer records. The company offers an exciting environment to develop your sales career.