Global SME Banking Relationship Manager

Standard Chartered; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing support

Continuous learning

Job summary

Standard Chartered Bank in Kuala Lumpur seeks a relationship-focused professional to grow its Global Chinese (GC) SME Banking franchise. You will acquire new SME clients, deepen relationships, understand their financial needs and provide suitable banking solutions while upholding high risk and regulatory standards.

You will work with product, cash and treasury teams to structure client solutions, manage a growing SME portfolio, and support clients in adopting online banking.

Qualifications

• Relevant undergraduate degree.
• 1-3 years of relevant banking or financial services experience.
• Ability to read and write in English and Chinese.
• Strong sales and relationship management skills.

Responsibilities

• Acquire and develop relationships with new and existing Global Chinese SME clients.
• Build a strong pipeline through referrals, networking, events, branch activities and other approved sourcing channels.
• Understand clients’ business and financial needs and provide suitable solutions.
• Cross-sell relevant banking products, including trade services, cash management, treasury and investment solutions.
• Develop account plans and proactively manage a portfolio of active and growing SME clients.
• Work closely with product, cash and treasury specialists to structure appropriate client solutions.
• Achieve individual sales, portfolio growth and other performance targets.
• Maintain regular client engagement and provide relevant market updates and insights.
• Support clients in adopting the Bank’s digital and online banking solutions.
• Maintain strong customer service standards and resolve client issues effectively.
• Work collaboratively with internal stakeholders across the Bank.

Skills

English & Chinese

SME banking

Sales skills

Negotiation

Education

Undergraduate degree

Job description

Standard Chartered Bank in Kuala Lumpur seeks a relationship-focused professional to grow its Global Chinese (GC) SME Banking franchise. You will acquire new SME clients, deepen relationships, understand their financial needs and provide suitable banking solutions while upholding high risk and regulatory standards.

You will work with product, cash and treasury teams to structure client solutions, manage a growing SME portfolio, and support clients in adopting online banking.