Global Logistics Customer Service & Invoicing Specialist

Toll Global Forwarding (Malaysia) Sdn Bhd; Bayan Lepas; On-site; MYR 45,000 - 73,000; Full time

Job summary

Toll Global Forwarding (Malaysia) Sdn Bhd in Penang is seeking a detail-oriented professional to support data entry, customer queries, and invoice processing. You will record information in CargoWise, ensure accuracy, and adhere to SOPs while maintaining confidentiality.

Join a global logistics leader and contribute to continuous improvement initiatives, cross-country invoicing, and timely processing to meet KPI targets. Malaysian work eligibility required; pre-employment checks apply.

Responsibilities

• Enter data according to Standard Operating Procedure
• Respond to queries for information and access relevant files
• Record information into Cargo wise 1
• Check completed work for accuracy
• Proactively communicate with customer via email
• Keeping sensitive customer or company information confidential
• Explore process improvement through Continuous Improvement initiative
• Process invoice timely and accurately to meet KPI
• Handle Invoice Processing for multiple Countries – cross trained and manage different country accesses
• Detail Oriented with good time management skill
• Drive process improvement initiative on Invoice Processing Process and Issue

Job description

Toll Global Forwarding (Malaysia) Sdn Bhd in Penang is seeking a detail-oriented professional to support data entry, customer queries, and invoice processing. You will record information in CargoWise, ensure accuracy, and adhere to SOPs while maintaining confidentiality.

Join a global logistics leader and contribute to continuous improvement initiatives, cross-country invoicing, and timely processing to meet KPI targets. Malaysian work eligibility required; pre-employment checks apply.