Customer Service, Data Entry & Invoicing Specialist

Toll Global Forwarding (Beijing) Limited Shenzhen Branch; Bayan Lepas; Presencial; MYR 20.000 - 31.000; Jornada completa

Descripción de la vacante

Toll Group in Malaysia is seeking an organized data entry professional to support order processing, invoicing, and customer communications from its Bayan Lepas site. You will enter data per SOP, maintain confidential information, and coordinate with multiple countries on invoice processing while meeting KPI targets.

The role involves working with Confidence in CargoWise 1, ensuring accuracy, and contributing to continuous process improvements.

Responsabilidades

• Enter data according to Standard Operating Procedure
• Respond to queries for information and access relevant files
• Record information into CargoWise 1
• Check completed work for accuracy
• Proactively communicate with customer via email
• Keeping sensitive customer or company information confidential
• Explore process improvement through Continuous Improvement initiative
• Process invoice timely and accurately to meet KPI
• Handle Invoice Processing for multiple Countries - cross trained and manage different country accesses Detail Oriented with good time management skill
• Drive process improvement initiative on Invoice Processing Process and Issue

Descripción del empleo

Toll Group in Malaysia is seeking an organized data entry professional to support order processing, invoicing, and customer communications from its Bayan Lepas site. You will enter data per SOP, maintain confidential information, and coordinate with multiple countries on invoice processing while meeting KPI targets.

The role involves working with Confidence in CargoWise 1, ensuring accuracy, and contributing to continuous process improvements.