Freight Forwarding Customer Service Specialist

Toll Group; Malaysia; On-site; MYR 30,000 - 45,000; Full time

Job summary

Toll Group is seeking a Customer Service Representative in Bayan Lepas, Malaysia. The role involves entering data, responding to queries, and ensuring accuracy.

Ideal candidates should have experience in freight forwarding, data entry, and possess a Diploma in a related field. Proficiency in English is essential. This full-time position offers an opportunity to work with a collaborative team in a leading logistics company.

Qualifications

• Minimum Diploma in a related field or equivalent.
• Familiarity with MS Office and data entry tasks.
• Proficiency in both spoken and written English.

Responsibilities

• Enter data according to the Export Standard Operating Procedure.
• Create Quick Booking in Cargo Wise system.
• Communicate proactively with stakeholders via email.

Skills

Export Experience in Freight Forwarding

Proven data entry working experience

Familiarity with MS Office

Proficiency in spoken and written English

Education

Diploma in any related field or equivalent

Job description

Toll Group is seeking a Customer Service Representative in Bayan Lepas, Malaysia. The role involves entering data, responding to queries, and ensuring accuracy.

Ideal candidates should have experience in freight forwarding, data entry, and possess a Diploma in a related field. Proficiency in English is essential. This full-time position offers an opportunity to work with a collaborative team in a leading logistics company.