Front Desk & Patient Services Coordinator — Healthcare Admin

Lyvin Clinic; Johor Bahru; On-site; MYR 28,000 - 50,000; Full time

Job summary

Lyvin Clinic in Johor Bahru is seeking a capable Front Desk professional to act as the first point of contact for patients and support day-to-day operations. You will greet patients, manage inquiries and scheduling, and maintain accurate records with precision.

The ideal candidate has 1-2 years in a front desk or healthcare setting, excellent communication, strong organization, and a friendly, empathetic demeanor. Proficiency in Microsoft Office is desirable for daily tasks.

Qualifications

• 1-2 years of front desk or reception experience, preferably in healthcare or service-oriented settings.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities with attention to detail.
• Friendly, patient and empathetic demeanor when interacting with patients.
• Willingness to learn and adapt to new processes in a growing clinic.

Responsibilities

• Greeting and welcoming patients in a friendly and professional manner.
• Customer service, handling patient inquiries, bookings and appointment scheduling.
• Maintaining accurate patient records and updating medical databases.
• Providing general administrative support, including photocopying, filing and data entry.
• Assisting with inventory management and ordering of supplies.
• Performing other ad-hoc duties as required to support clinic operations.

Tools

Microsoft Office

Job description

Lyvin Clinic in Johor Bahru is seeking a capable Front Desk professional to act as the first point of contact for patients and support day-to-day operations. You will greet patients, manage inquiries and scheduling, and maintain accurate records with precision.

The ideal candidate has 1-2 years in a front desk or healthcare setting, excellent communication, strong organization, and a friendly, empathetic demeanor. Proficiency in Microsoft Office is desirable for daily tasks.