Clinic Front Desk & Patient Care Assistant

Y-Axis; Kuala Lumpur; Híbrido; MYR 20.000 - 28.000; Jornada completa

Descripción de la vacante

Y-Axis in Malaysia is seeking a clinic receptionist to support front-desk operations and medical administration. You will manage appointments, handle phone calls, and assist healthcare providers with daily tasks in a fast-paced clinical environment.

The role requires strong communication and customer service skills, basic medical terminology understanding, and meticulous record keeping. A high school diploma is required, and healthcare administration training is advantageous.

Formación

• Strong Communication and Customer Service skills to interact professionally with patients and colleagues.
• Experience or aptitude in Receptionist Duties, including managing appointments, phone calls, and front-desk operations.
• Basic understanding of Medical Terminology and Patient Care to support healthcare providers in daily clinical tasks.
• Ability to maintain accurate records, perform administrative tasks, and use clinic management or scheduling systems.
• Attention to detail, reliability, and the ability to work effectively in a fast-paced clinical environment.
• High school diploma or equivalent; certification or training in healthcare assistance or medical administration is an advantage.
• Prior experience in a clinic, hospital, or healthcare setting is beneficial but not mandatory.

Conocimientos

Communication skills

Customer service

Reception duties

Appointment management

Phone handling

Attention to detail

Medical terminology

Record keeping

Clinic management systems

Educación

High school diploma or equivalent

Healthcare administration certification (advantage)

Herramientas

Clinic management systems

Descripción del empleo

Y-Axis in Malaysia is seeking a clinic receptionist to support front-desk operations and medical administration. You will manage appointments, handle phone calls, and assist healthcare providers with daily tasks in a fast-paced clinical environment.

The role requires strong communication and customer service skills, basic medical terminology understanding, and meticulous record keeping. A high school diploma is required, and healthcare administration training is advantageous.