Clinic Front Desk & Patient Care Assistant

Private Advertiser; Johor; On-site; MYR 27,000 - 45,000; Full time

Job summary

Private Advertiser in Johor, Malaysia is seeking a clinic staff member to greet patients, register them and book appointments. You will answer questions and guide patients to the appropriate doctor or nurse, maintain accurate and private patient records, and support the medical team during consultations.

The role also includes keeping the clinic clean and handling insurance panel claims and filing. Training will be provided.

Qualifications

• At least 1 year experience as a clinic staff
• Must know how to claim panel insurance (AIA, MiCare, etc.)

Responsibilities

• Greet patients and make them feel welcome
• Register patients and book appointments
• Answer patients’ questions and point them to the right doctor or nurse
• Keep patient records and files accurate and private
• Help the medical staff during consultations when needed
• Keep the clinic clean and tidy
• Insurance panel claims, filing and record-keeping

Job description

Private Advertiser in Johor, Malaysia is seeking a clinic staff member to greet patients, register them and book appointments. You will answer questions and guide patients to the appropriate doctor or nurse, maintain accurate and private patient records, and support the medical team during consultations.

The role also includes keeping the clinic clean and handling insurance panel claims and filing. Training will be provided.