Frontdesk

Lyvin Clinic; Johor Bahru; Presencial; MYR 28.000 - 50.000; Jornada completa

Descripción de la vacante

Lyvin Clinic in Johor Bahru is seeking a capable Front Desk professional to act as the first point of contact for patients and support day-to-day operations. You will greet patients, manage inquiries and scheduling, and maintain accurate records with precision.

The ideal candidate has 1-2 years in a front desk or healthcare setting, excellent communication, strong organization, and a friendly, empathetic demeanor. Proficiency in Microsoft Office is desirable for daily tasks.

Formación

• 1-2 years of front desk or reception experience, preferably in healthcare or service-oriented settings.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities with attention to detail.
• Friendly, patient and empathetic demeanor when interacting with patients.
• Willingness to learn and adapt to new processes in a growing clinic.

Responsabilidades

• Greeting and welcoming patients in a friendly and professional manner.
• Customer service, handling patient inquiries, bookings and appointment scheduling.
• Maintaining accurate patient records and updating medical databases.
• Providing general administrative support, including photocopying, filing and data entry.
• Assisting with inventory management and ordering of supplies.
• Performing other ad-hoc duties as required to support clinic operations.

Herramientas

Microsoft Office

Descripción del empleo

About the role

We are seeking an energetic and customer-focused Frontdesk professional to join our team at Lyvin Clinic' in Johor Bahru Johor. As the first point of contact for our patients, this full-time role will be responsible for providing exceptional customer service and administrative support to ensure the smooth day-to-day operations of our clinic.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Customer service, Handling patient inquiries , bookings and appointment scheduling

Maintaining accurate patient records and updating medical databases

Providing general administrative support, including photocopying, filing and data entry

Assisting with inventory management and ordering of supplies

Performing other ad-hoc duties as required to support the clinic operations

What we're looking for

Minimum 1-2 years of experience in a similar front desk or reception role, preferably in a healthcare or service-oriented environment

Excellent interpersonal and communication skills, with the ability to engage with patients in a warm and professional manner

Strong organisational and multitasking abilities, with attention to detail

Proficient in using office equipment and computer software applications such as Microsoft Office

A friendly, patient and empathetic disposition to handle inquiries and requests from patients

Enthusiasm to learn and adapt to new processes and systems within a growing healthcare organisation

What we offer

At Lyvin Clinic', we are committed to providing a supportive and collaborative work environment that empowers our employees to reach their full potential. In addition to a competitive salary, we offer a range of benefits including:

Opportunities for professional development and career advancement

Annual performance-based bonuses and salary reviews

Team-building and social activities to foster a strong organisational culture

About us

Lyvin Clinic' is a leading provider of comprehensive healthcare services in the Johor Bahru region. Established in 2012, we have quickly grown to become a trusted name in the community, known for our commitment to excellence, innovation and patient-centred care. Our team of dedicated healthcare professionals is driven by a shared mission to improve the well-being of our patients and contribute to the betterment of the community we serve.