Clinical Front Desk & Patient Care Coordinator

KPJ Selangor Specialist Hospital; Sitiawan; On-site; MYR 24,000 - 36,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a Clinic Receptionist to support patient registration, appointment scheduling, and front desk duties. The role involves assisting doctors, managing patient flow, handling billing, and maintaining patient records in a fast-paced clinic environment.

The successful candidate will multitask effectively, communicate clearly, and be willing to participate in hospital activities while ensuring a clean, organized clinical space.

Qualifications

• Experience in clinical or healthcare setting is an advantage.
• Strong administrative and customer service skills.
• Ability to multitask in a fast-paced clinic environment.

Responsibilities

• Greet and assist patients during registration and appointment scheduling.
• Provide clinic information and guide patients to consultation rooms.
• Answer phone calls, respond to inquiries, and handle rescheduling.
• Maintain and update patient records and medical histories.
• Handle billing, payments, and insurance claims as required.
• Assist doctors and nurses during procedures and measure vital signs.
• Ensure rooms are clean, stocked, and compliant with safety.
• Manage clinic schedules and participate in hospital activities.

Education

Sijil Pelajaran Malaysia

Diploma in healthcare or related (Preferred)

Tools

MS Office

Patient management software

Job description

KPJ Selangor Specialist Hospital is seeking a Clinic Receptionist to support patient registration, appointment scheduling, and front desk duties. The role involves assisting doctors, managing patient flow, handling billing, and maintaining patient records in a fast-paced clinic environment.

The successful candidate will multitask effectively, communicate clearly, and be willing to participate in hospital activities while ensuring a clean, organized clinical space.