Clinic Front Desk & Patient Services Coordinator

KPJ Healthcare Berhad; Ampang Jaya; On-site; MYR 20,000 - 31,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Reception/ Administrative Clerk for its Consultant Clinic in Malaysia. The role covers front-desk reception, general clerical duties, and patient coordination to ensure smooth daily operations.

The ideal candidate has SPM with English and 2–3 years' experience, with proficiency in typing and Microsoft Office. Strong English communication and confidentiality are essential to support staff and patients.

Qualifications

• SPM with credit in English is required.
• 2 to 3 years’ experience in a reception/clerical role.
• Computer literacy with good typing speed and basic software skills.
• Good English communication and writing abilities.

Responsibilities

• Provide reception services and general office management at Consultant Clinic.
• Handle daily outpatient visits and patient inquiries.
• Ensure confidentiality of patient information.
• Liaise for validation of guarantee letters (GL).
• Submit chargers according to hospital system and processes.
• Organise patient referrals to other clinics or services.
• Attend to inquiries and redirect as needed.
• Collaborate with staff to ensure smooth operations and safety.

Skills

English communication

Typing

Customer service

Education

SPM with credit in English

Tools

Microsoft Office

Job description

KPJ Healthcare Berhad is seeking a Reception/ Administrative Clerk for its Consultant Clinic in Malaysia. The role covers front-desk reception, general clerical duties, and patient coordination to ensure smooth daily operations.

The ideal candidate has SPM with English and 2–3 years' experience, with proficiency in typing and Microsoft Office. Strong English communication and confidentiality are essential to support staff and patients.