Front Desk & Guest Services Associate

Kimberley Hotel Sdn Bhd; Penang; Presencial; MYR 20.000 - 31.000; Jornada completa

Descripción de la vacante

Kimberley Hotel Sdn Bhd, a newly refurbished 116-room heritage hotel in the heart of Georgetown, Penang, is seeking a Front Office Assistant. The role involves greeting guests, registering and assigning rooms, handling reservations, and coordinating with housekeeping to maintain accurate room status.

Strong customer service experience is valued in a start-up hospitality setting. Responsibilities include cash handling, processing check-outs, promoting hotel services, and responding to guest

Responsabilidades

• Register guests and assign rooms, accommodating special requests.
• Assist in preregistration and blocking off rooms for reservations.
• Understand and adhere to cash handling policies and procedures.
• Know room status and room status tracking; coordinate with housekeeping.

Conocimientos

Customer service experience

Descripción del empleo

Kimberley Hotel Sdn Bhd, a newly refurbished 116-room heritage hotel in the heart of Georgetown, Penang, is seeking a Front Office Assistant. The role involves greeting guests, registering and assigning rooms, handling reservations, and coordinating with housekeeping to maintain accurate room status.

Strong customer service experience is valued in a start-up hospitality setting. Responsibilities include cash handling, processing check-outs, promoting hotel services, and responding to guest