Front Desk

Private Advertiser; Penang; On-site; MYR 24,000 - 36,000; Full time

Job summary

Private Advertiser in Penang invites applications for a Receptionist to create a welcoming, professional first impression for visitors and staff. You will manage front-of-house activities and support smooth communication across departments.

The role emphasizes strong customer service, organisational skills and fluency in English and Bahasa Malaysia, with Mandarin a bonus. You will maintain an organised reception area and coordinate meetings and deliveries.

Qualifications

• Excellent customer service and telephone etiquette.
• Strong organisational and time-management skills.
• Proficient in English and Bahasa Malaysia; Mandarin a plus.

Responsibilities

• Welcome and attend to visitors, clients and business associates professionally.
• Answer incoming phone calls, respond to enquiries and direct calls to departments.
• Handle incoming and outgoing mail, parcels and courier services.
• Manage meeting room bookings and coordinate visitor appointments.
• Maintain a neat, tidy and professional reception area.

Skills

Customer service

Telephone etiquette

Organisational skills

English & BM fluency

Job description

Join our team as a Receptionist and create a welcoming, professional first impression for visitors, clients and business associates. You will manage front-of-house activities, support smooth communication across departments and help maintain an organised reception environment.

Key responsibilities

• Welcome and attend to visitors, clients and business associates professionally.
• Answer incoming phone calls, respond to enquiries and direct calls to the relevant departments.
• Handle incoming and outgoing mail, parcels and courier services.
• Manage meeting room bookings and coordinate visitor appointments.
• Maintain a neat, tidy and professional reception area.

What we're looking for

• Strong customer service and telephone etiquette.
• Good organisational and time-management skills.
• Good command of English and Bahasa Malaysia.
• Mandarin language skills are an advantage.
• A professional, organised and service-oriented approach to front-of-house responsibilities.