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Sirijaya Industries Sdn Bhd in Ipoh is seeking a Receptionist and Administrative Assistant to be the first point of contact and support daily office operations.
You will welcome visitors, manage calls, schedule meetings, handle mail and deliveries, and coordinate with building management for maintenance while ensuring office security and a welcoming environment.
The Receptionist and Administrative Assistant serves as the primary face of the company and the backbone of daily office operations. This dual role requires an exceptional multi-tasker who can seamlessly transition between welcoming visitors, managing communication channels, and providing high-level clerical support to various internal departments.
Greet clients, vendors, and job applicants warmly; ensure they sign in and are directed to the correct person or meeting room
Answer, screen, and route incoming phone calls on a multi-line system; take accurate messages and handle general public inquiries
Maintain office security by following safety procedures, monitoring visitor logs, and issuing guest badges
Schedule appointments, manage shared calendar bookings for conference rooms, and arrange refreshments or logistics for meetings
Sort, distribute, and track incoming mail, deliveries, and courier packages. Prepare outbound shipments and document certified mail
Ensure the reception area, meeting rooms, and common spaces remain clean, tidy, and welcoming. Coordinate with building management or repair technicians for equipment servicing
Assist with scanning onboarding documents, scheduling interviews, or tracking staff attendance logs.
Education: SPM, STPM, or an equivalent high school diploma.
Experience: 1 to 3 years of experience in a receptionist, front desk, secretarial, or administrative support role is preferred. Fresh graduates with strong soft skills are often considered for junior positions.
Language Proficiency: Fluent verbal and written communication skills in English and Bahasa Malaysia.
Multitasking & Time Management: Proven ability to prioritize urgent tasks, manage multiple phone lines, and handle walk-ins simultaneously without losing composure.
Interpersonal Skills: A polite, professional, and pleasant demeanor with a strong customer-service mindset.
Discretion & Integrity: Ability to handle sensitive business or personal data with strict confidentiality.