Freight Forwarding Data Entry & Customer Support Specialist

Toll Group; Malaysia; On-site; MYR 40,000 - 65,000; Full time

Job summary

Toll Group is seeking an detail-oriented data entry professional in Malaysia to support export operations. Responsibilities include data entry per SOP, booking creation in Cargo Wise, and issuing shipper instructions, while ensuring accuracy and confidentiality.

The role involves responding to information requests, maintaining files, and collaborating with stakeholders. A diploma is required, with strong English, typing, andMS Office skills for precise data handling.

Qualifications

• Minimum with Diploma in any related field or equivalent.

Responsibilities

• Enter data according to the Export Standard Operating Procedure.
• Create Quick Booking according to the Booking confirmation in Cargo Wise system.
• Register Consol and issue Shippers instruction.
• Respond to queries for information and access relevant files.
• Check completed work for accuracy.
• Proactively communicate with stakeholders via email.
• Keep sensitive customer or company information confidential.
• Explore process improvements through Continuous Improvement initiatives.

Skills

Export data entry

Data entry

MS Office

Typing speed

English proficiency

Freight forwarding

Education

Diploma

Job description

Toll Group is seeking an detail-oriented data entry professional in Malaysia to support export operations. Responsibilities include data entry per SOP, booking creation in Cargo Wise, and issuing shipper instructions, while ensuring accuracy and confidentiality.

The role involves responding to information requests, maintaining files, and collaborating with stakeholders. A diploma is required, with strong English, typing, andMS Office skills for precise data handling.