Export Freight Customer Specialist

Toll Global Forwarding (Malaysia) Sdn Bhd; Bayan Lepas; On-site; MYR 28,000 - 42,000; Full time

Job summary

Toll Global Forwarding (Malaysia) Sdn Bhd is seeking a detail‑oriented data entry professional to support freight forwarding operations in Penang. You will enter data per the Export SOP, generate Quick Booking entries in Cargo Wise, and register Consol with shipper instructions while maintaining accuracy and confidentiality.

The role requires strong English communication, MS Office skills, and a diploma in a related field.

Qualifications

• Export experience in Freight Forwarding is required.
• Typing speed and accuracy are essential.
• Proficiency in spoken and written English is required.

Responsibilities

• Enter data according to the Export Standard Operating Procedure
• Create Quick Booking according to the Booking confirmation in Cargo Wise system
• Register Consol and issue Shippers instruction
• Respond to queries for information and access relevant files
• Check completed work for accuracy
• Proactively communicate with stakeholders via email
• Keep sensitive customer or company information confidential
• Explore process improvement through Continuous Improvement initiative

Skills

Export experience in Freight Forwardin

Typing speed and accuracy

English proficiency

Attention to detail

Education

Diploma in any related field

Tools

MS Office

Job description

Toll Global Forwarding (Malaysia) Sdn Bhd is seeking a detail‑oriented data entry professional to support freight forwarding operations in Penang. You will enter data per the Export SOP, generate Quick Booking entries in Cargo Wise, and register Consol with shipper instructions while maintaining accuracy and confidentiality.

The role requires strong English communication, MS Office skills, and a diploma in a related field.