Executive, Sales Administration

Symphony Life Berhad; Petaling Jaya; On-site; MYR 42,000 - 64,000; Full time

Job summary

Symphony Life Berhad in Malaysia seeks a Sales Administration Executive to coordinate and manage sales documentation including SPA, Letters of Offer, and related undertakings.

You will liaise with purchasers, solicitors, bankers and authorities, monitor SPA status, and prepare sales reports. The role requires a diploma or bachelor’s in business/real estate, at least 2 years in sales administration, and proficiency in MS Office; IFCA system experience is highly preferred.

Qualifications

• Diploma or Bachelor's degree in a related field.
• At least 2 years of relevant experience in Sales Administration or related fields.
• Knowledge of SPA and loan documentation is preferred.
• IFCA System experience is highly preferred.
• Proficient in MS Office (Excel & Word).
• Strong organizational, communication and interpersonal skills.
• Ability to work independently and meet deadlines.

Responsibilities

• Coordinate and administer SPA, Letters of Offer, undertakings and related documents.
• Liaise with purchasers, solicitors, bankers, end financiers, and authorities on documentation.
• Monitor SPA execution status and ensure timely completion of documentation.
• Generate progress billings, reminder notices, confirmation letters, and other sales documents.
• Maintain accurate purchaser records and keep customer information updated.
• Assist in monitoring customer accounts and follow up on payments.
• Support credit control activities and liaise on overdue accounts.
• Prepare sales administration reports (status, collections, aging).
• Coordinate with internal and external stakeholders to facilitate smooth sales completion and transfers.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

Diploma or Bachelor's Degree in Business Administration, Property Management, Real Estate, Finance

Tools

IFCA System

Microsoft Excel

Microsoft Word

Job description

Responsibilities

• Coordinate and administer sales documentation, including Sale & Purchase Agreements (SPA), Letters of Offer, undertaking letters, consent applications, and related correspondence.
• Liaise with purchasers, solicitors, bankers, end financiers, and relevant authorities on sales and loan documentation matters.
• Monitor SPA execution status and ensure timely completion of documentation within established timelines.
• Generate and issue progress billings, reminder notices, confirmation letters, and other sales-related documents.
• Maintain accurate purchaser records and ensure all customer information is properly filed and updated in the system.
• Assist in monitoring customer accounts and follow up on outstanding payments.
• Support credit control activities, including tracking collections and liaising with customers on overdue accounts.
• Prepare and update sales administration reports, including sales status, collections, debtors ageing, and related reports.
• Coordinate with internal departments, solicitors, and external stakeholders to facilitate smooth sales completion and ownership transfer processes.

Job Requirements

• Diploma or Bachelor's Degree in Business Administration, Property Management, Real Estate, Finance, or a related discipline.
• Minimum 2 years of relevant experience in Sales Administration, Property Sales Administration, Customer Service, Credit Control, or related fields.
• Knowledge of SPA documentation, loan documentation, progress billing, and property sales processes is preferred.
• Hands-on experience and knowledge of the IFCA System is highly preferred. Candidates with IFCA experience will be given priority consideration.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Strong organizational, communication, and interpersonal skills.
• Able to work independently and meet deadlines.

Symphony Life Berhad is one of the top 30 developers in Malaysia. Established in 1964 and listed on the Main Board of Bursa Malaysia in 1973, the group commemorates its journey through 60 years of community enrichment and transformative growth.

Being more than just a developer, SymLife emphasizes on constructing vibrant communities and leaving a positive impact on society through its brand promise, “Building Communities, Creating Legacies”.

Backed by an experienced management team and supported by a strong diverse workforce, SymLife has built on years of experience to deliver quality and innovative properties.

What can I earn as a Sales Administration Executive