Executive, Sales Administration (Property)

Lagenda Properties Berhad; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Lagenda Properties Berhad seeks a detail-oriented Sales Administration professional to manage end-to-end sales processes, from booking to conversion, including e-SPA signing, reminders, and billing. You will verify SPAs, prepare reports, and coordinate with purchasers, financiers, solicitors, and sales agents.

The role requires a Diploma and at least 1 year in sales administration; junior candidates are welcome and will receive guidance and training. Based in Selangor, PETALING JAYA, Malaysia.

Qualifications

• Diploma or higher in Estate Management or Business Administration from a recognized institution.
• At least 1 year of relevant experience in sales administration; LPPSA process flow knowledge is an added advantage.
• Meticulous, well-organized, and able to prioritize tasks and meet deadlines.
• Pleasant personality, able to work independently and as part of a team.
• Junior-level candidates are welcome; guidance and training will be provided.

Responsibilities

• Manage end-to-end sales administration from booking to sale conversion.
• Handle e-SPA signing and stamping, issue letters and reminders, manage cancellations/terminations, billing and monitor payments.
• Prepare and issue letters and undertakings to purchasers, financiers, solicitors, and sales agents.
• Verify purchaser details, property information, and floor plans in SPAs and related documents.
• Prepare weekly and monthly sales and collection reports, forecasts, and SPA status reports.
• Handle customer enquiries professionally and coordinate with internal departments to resolve issues within timelines.
• Key in sales data and maintain accurate records in databases.
• Liaise with purchasers, sales agents, financiers, solicitors on SPA, loans, and related docs.
• Coordinate with Sales & Marketing on sales-related documentation and processes.
• Attend to enquiries, complaints, and issues across all projects.
• Maintain proper filing systems for document traceability and up-to-date records.
• Work independently and resolve issues based on management guidance.
• Perform any other ad-hoc duties as assigned by the Head of Department (HOD).

Skills

Sales administration

Attention to detail

Organizational skills

Prioritization

Communication

Team player

Independent worker

Education

Diploma in Estate Management or Business Administration

Job description

• Manage end-to-end sales administration from booking to sales conversion, including e-SPA signing and stamping, issuance of letters and reminders, sales cancellation/termination, billing issuance, and monitoring of payment collections.
• Prepare and issue relevant letters and undertakings to purchasers, financiers, solicitors, and sales agents.
• Verify and ensure the accuracy of purchasers’ details, property information, and floor plans in the Sale and Purchase Agreement (SPA) and other related sales documents.
• Prepare weekly and monthly sales and collection reports, collection forecasts, and SPA status reports.
• Handle customer enquiries professionally and work closely with internal departments to resolve issues within stipulated timelines.
• Key in sales data, monitor, and track sales processes to ensure records and databases are accurate and up-to-date.
• Liaise with purchasers, sales agents, financiers, solicitors, and internal departments on matters relating to SPA, loans, and other sales documentation.
• Coordinate with Sales & Marketing teams on sales-related documentation and processes.
• Attend to enquiries, complaints, and issues pertaining to all projects.
• Maintain proper filing systems to ensure document traceability and organized, up-to-date records.
• Work independently and proactively resolve issues based on management guidance.
• Perform any other ad-hoc duties as assigned by the Head of Department (HOD).

Job Requirements:

• Minimum Diploma in Estate Management, Business Administration, or other relevant disciplines from a recognized institution.
• At least 1 year of relevant working experience in sales administration; experience in the property industry and knowledge of LPPSA process flow is an added advantage.
• Meticulous, well-organized, and able to prioritize tasks and meet deadlines.
• Pleasant personality, able to work independently, and a good team player.
• Junior-level candidates are welcome to apply; guidance and training will be provided.