E-COMMERCE EXECUTIVE

Wicked Wave; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

Wicked Wave is seeking an agile E-commerce Operations role to support brand initiatives across website and marketplaces in Malaysia. You will manage product content, listings, promotions, and coordination with logistics to ensure smooth order processing.

Ideal candidates have 1–3 years in e-commerce or related fields, familiarity with Shopify, Shopee, Lazada, and strong cross‑team collaboration. Fresh graduates are welcome to apply, with a fast-paced, team-driven environment.

Qualifications

• 1 to 3 years of experience in e-commerce operations or similar role.
• Familiarity with online content development tools and campaign management.
• Experience managing digital channels across website and marketplaces (Shopify, Shopee, Lazada).
• Capable of working across teams and stakeholders.

Responsibilities

• Process online orders and liaise with warehouse & logistics partners.
• Attend to customer inquiries and provide good service.
• Create and update website products and content and listings on marketplaces.
• Maintain accurate product catalog on all Marketplaces and own website.
• Collaborate to set up products and promotions online.
• Build and maintain promotional tools and campaigns.

Skills

Shopify

Marketplaces

Content creation

Team collaboration

Tools

Shopify

Shopee

Lazada

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This role will support the implementation of E-Commerce initiatives for the brand.

Processing online orders and liaising with warehouse & logistics partners for pick up

Attending to customers' inquiries and provide good customer service

Create, update and ensure proper website products and content and listings on various Marketplaces

Maintain an accurate product catalog (pricing, copy, imagery, etc.) on all Marketplaces and own website

Collaborate across marketing, design, and operations to set up new products & promotions online

Build and maintain all promotional tools and campaigns (promo codes, gift with purchase, online brand day, etc.)

Manage the web merchandising operations calendar base

Create merchandising messages and seasonal assortments that incorporate the Brand's objectives based on strategy from senior management

Run an analysis of different product/marketing campaigns

Work with team to build out short-term and long-term product road maps

REQUIREMENTS:

• 1 to 3 years of experience in any E-commerce operations or of similar capacity. Fresh graduates are also encouraged to apply.
• Familiarity with online content development tools and campaign management
• Experienced in managing digital channels across website and marketplaces (Shopify, Shopee, Lazada)
• Capable of working across different teams and stakeholders
• Comfortable in a fast-paced environment and adaptable to changes
• Team worker and responsible disposition, able to work independently.
• Familiarity with Shopify and marketplaces would be an added advantage