ECommerce Executive

Winstar Aluminium Manufacturing; Kepong; On-site; MYR 67,000 - 112,000; Full time

Job summary

Jora Malaysia is seeking an energetic E-commerce Marketing Specialist to manage and optimize online stores, websites and marketplace listings while coordinating with internal teams on product availability and updates.

You will plan and execute digital campaigns (SEO, SEM, email and social), craft promotional content, monitor analytics with Google Analytics and Meta Business Suite, and apply data-driven AI insights to boost ROI and help the E-commerce lead with merchandising and partnerships.

Qualifications

• Diploma/ Bachelor’s Degree in Marketing, E-Commerce, Business, or related field.
• Minimum 2 – 4 years’ experience in e-commerce or digital marketing.
• Familiar with Shopee, Lazada, Tiktok, Shopify or similar platforms.
• Proficient in Google Analytics, Meta Business Suite and other online marketing tools.
• Strong analytical skills and attention to details.
• Proactive and able to work independently to meet deadlines.
• Good communication and problem-solving abilities.
• Experience in evaluating and integrating AI solutions to boost marketing efficiency and creativity is advantageous

Responsibilities

• Manage and update company’s online store, website and marketplace listings
• Ensure accurate product listings, pricing and stock levels
• Coordinate with internal teams on product availability and updates
• Plan and execute digital marketing campaigns to boost sales (SEO, SEM, email marketing, social media etc.)
• Design and implement high-impact promotional campaigns to increase online sales
• Assist in planning content and creative assets for online promotions
• Monitor and respond to customer inquiries via online channels
• Data-driven monitoring of website and sales performance to provide ROI insights

Skills

Digital marketing

Content planning

SEO/SEM

Data analysis

Independent work

Communication

Education

Diploma/Bachelor’s Degree in Marketing or related field

Tools

Google Analytics

Meta Business Suite

Shopify

Shopee

Lazada

TikTok

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage and update company’s online store, website and marketplace listings

Ensure accurate product listings, pricing and stock levels

Coordinate with internal teams on product availability and updates

Plan and execute digital marketing campaigns to boost sales (SEO, SEM, email marketing, social media etc.)

Design and implement high-impact promotional campaigns to increase online sales

Assist in planning content and creative assets for online promotions

3. Customer Experience & Service

Monitor and respond to customer inquiries via online channels

Ensure smooth customer journey and resolve post-sales issues promptly

4. Data Analysis & Reporting

Monitor website and sales performance using analytics tools

Provide performance insights, ROI and recommendations for improvement

Apply data-driven insights from AI-powered platforms/ tools to optimize campaign performance and user engagement

Support the E-commerce lead in planning merchandising and affiliate strategies

Research competitors and market trends to propose new ideas

Assist in budget planning and performance tracking of campaigns

Leverage AI tools to enhance content creation, campaign ideation and marketing copy development

6. Cross-Functional Collaboration

Liaise with logistics for order fulfillment and delivery issues

Coordinate with customer service and product teams to ensure timely support

Participate in product launches and online events

Are You:

Diploma/ Bachelor’s Degree in Marketing, E-Commerce, Business, or related field

Minimum 2 – 4 years’ experience in e-commerce or digital marketing

Familiar with Shopee, Lazada, Tiktok, Shopify or similar platforms

Proficient in Google Analytics, Meta Business Suite and other online marketing tools

Strong analytical skills and attention to details

Proactive and able to work independently to meet deadlines

Good communication and problem-solving abilities

Experience in evaluating and integrating AI solutions to boost marketing efficiency and creativity is advantageous