Customs Data Entry & Compliance Specialist

DHL Express; Petaling Jaya; On-site; MYR 20,000 - 36,000; Full time

Job summary

DHL Express is seeking a data entry specialist responsible for inbound cleansing and classification of dutiable material, and ensuring outbound data entry complies with Global SOPs. You will capture accurate shipment data to support tracking, invoicing, and compliance, with a strong emphasis on detail and English communication.

Collaborating with Customs, Operations and Finance, you will help ensure timeliness and data integrity, while adhering to defined procedures and data standards.

Qualifications

• Minimum typing speed of 30 words per minute with 90% or higher accuracy.
• Proficiency in English communication, both spoken and written.
• Knowledge of DHL operations, systems, products, services and procedures.

Responsibilities

• Capture data from the paperwork and ensure accurate data capture for tracking and invoicing.
• Capture correct customs clearance information to ensure Duties and Taxes are calculated or reliefs granted where applicable.
• Identify discrepancies in paperwork and follow the exception process to resolve issues.
• Verify data in the system and take corrective action or escalate as needed to maintain accuracy and timelines.

Skills

Typing speed

English communication

DHL knowledge

Education

Diploma or Bachelor's

Job description

DHL Express is seeking a data entry specialist responsible for inbound cleansing and classification of dutiable material, and ensuring outbound data entry complies with Global SOPs. You will capture accurate shipment data to support tracking, invoicing, and compliance, with a strong emphasis on detail and English communication.

Collaborating with Customs, Operations and Finance, you will help ensure timeliness and data integrity, while adhering to defined procedures and data standards.