Customer Service

Azle Reno; Selangor; On-site; MYR 33,000 - 67,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave

Public Holidays

EPF/SOCSO/EIS

Career Growth

Training Provided

Friendly Environment

Job summary

Azle Reno in Malaysia is seeking a customer service and sales coordinator to handle inquiries via WhatsApp, calls, and email. You will prepare quotations and invoices, follow up on quotes to close sales, and liaise with design and operations teams to ensure smooth project flow.

The role requires bilingual communication in Bahasa Melayu and English and basic MS Office skills. The position offers an attractive salary package comprising a basic salary plus incentives, plus annual and medical leave,

Qualifications

• Handle customer inquiries via WhatsApp, calls, and email.
• Prepare quotations, invoices, and other related documents.
• Follow up with customers on quotations and inquiries to close sales.
• Understand customer needs and recommend suitable products/services.
• Liaise with design & operation teams to ensure smooth project flow.
• Follow up on project status and payments.
• Maintain accurate customer and sales records.
• Achieve assigned sales targets.
• Good communication skills in Bahasa Melayu & English.
• Basic computer knowledge (MS Office, WhatsApp Business).

Responsibilities

• Handle customer inquiries via WhatsApp, calls, and email.
• Prepare quotations, invoices, and other related documents.
• Follow up with customers on quotations and inquiries to close sales.
• Understand customer needs and recommend suitable products/services.
• Liaise with design & operation teams to ensure smooth project flow.
• Follow up on project status and payments.
• Maintain accurate customer and sales records.
• Achieve assigned sales targets.

Skills

Customer Service

Sales

Quotations

Documentation

MS Office

WhatsApp Business

Tools

MS Office

WhatsApp Business

Job description

Handle customer inquiries via WhatsApp, calls, and email.

Prepare quotations, invoices, and other related documents.

Follow up with customers on quotations and inquiries to close sales.

Understand customer needs and recommend suitable products/services.

Liaise with design & operation teams to ensure smooth project flow.

Follow up on project status and payments.

Maintain accurate customer and sales records.

Achieve assigned sales targets.

Good communication skills in Bahasa Melayu & English.

Basic computer knowledge (MS Office, WhatsApp Business).

Able to work independently and as part of a team.

Attractive salary package (Basic + Incentives)

Annual leave, medical leave, public holidays

EPF, SOCSO & EIS contributions

Career growth opportunities & training provided

Friendly and supportive working environment

Shortlisted candidates will be contacted for interview