Sales Assistant

Muarian Credit & Leasing Sdn Bhd; Kajang; On-site; MYR 22,000 - 38,000; Full time

Job summary

MUAR IAN Credit & Leasing Sdn Bhd in Kajang is seeking a customer service assistant to handle inquiries, follow-ups, and appointment coordination. You will engage customers via WhatsApp and phone, explain the application steps, and ensure documentation is complete.

You will work with the Sales and Admin teams to track progress, maintain clear communication, and deliver friendly, professional service. Training is provided, no prior experience required, and Bahasa Melayu fluency is essential.

Qualifications

• Must be able to communicate confidently in Bahasa Melayu.
• Willing to learn and training will be provided.
• Friendly and comfortable communicating with customers.
• Able to work independently and as part of a team.
• No experience required.

Responsibilities

• Reply to customer enquiries through WhatsApp and phone calls.
• Follow up with new and existing customers.
• Arrange, confirm and manage customer appointments.
• Meet customers and explain the application process clearly.
• Collect and check basic customer documents and information.
• Update customer progress and coordinate with the Sales and Admin teams.
• Maintain good communication and provide professional customer service.

Skills

Bahasa Melayu communication

Punctuality

Independent worker

Teamwork

Willing to learn

Customer service

No experience required

Job description

Key Responsibilities:

• Reply to customer enquiries through WhatsApp and phone calls.
• Follow up with new and existing customers.
• Arrange, confirm and manage customer appointments.
• Meet customers and explain the application process clearly.
• Collect and check basic customer documents and information.
• Update customer progress and coordinate with the Sales and Admin teams.
• Maintain good communication and provide professional customer service.

Requirements:

• Must be able to communicate confidently in Bahasa Melayu.
• Responsible, punctual and willing to learn.
• Friendly and comfortable communicating with customers.
• Able to work independently and as part of a team.
• No experience required. Training will be provided.