Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Malaysia; On-site; MYR 20,000 - 27,000; Full time

Job summary

A leading retail pharmacy in Malaysia is seeking enthusiastic individuals for customer service roles. Responsibilities include providing friendly professional service, organizing shop operations, maintaining stock levels, and acting as a cashier while promoting the VIP Member Card. Ideal candidates should have strong communication and interpersonal skills, be adaptable, and possess an outgoing personality. Experience in the retail pharmacy industry is advantageous.

Qualifications

• Fluent in Bahasa Melayu and English.
• Outgoing personality with high energy levels.
• Experience in health/retail pharmacy industry is a plus.

Responsibilities

• Instil high standards of customer service.
• Organize and operate the shop efficiently.
• Maintain sufficient stock levels.
• Act as cashier and promote Watsons VIP Member Card.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Adaptability

Results-oriented

Education

Minimum PMR/PT3/SKM

Job description

A leading retail pharmacy in Malaysia is seeking enthusiastic individuals for customer service roles. Responsibilities include providing friendly professional service, organizing shop operations, maintaining stock levels, and acting as a cashier while promoting the VIP Member Card. Ideal candidates should have strong communication and interpersonal skills, be adaptable, and possess an outgoing personality. Experience in the retail pharmacy industry is advantageous.