Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Malaysia; On-site; Full time

Job summary

A retail pharmacy is seeking a Customer Service Associate in Malaysia to provide a high standard of friendly and professional service. Responsibilities include maintaining shop organization, ensuring stock levels, and assisting as a cashier while promoting the VIP Member Card. The ideal candidate should possess strong communication and interpersonal skills, a pleasant personality, and must be adaptable to work shifts and weekends. Experience in the health or retail pharmacy industry is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain sufficient stock level at all times.
• Being a cashier and promote expertise in the VIP Member Card.

Skills

Customer service skills

Friendly demeanor

Communication skills

Interpersonal skills

Education

Minimum PMR/PT3/SKM

Job description

A retail pharmacy is seeking a Customer Service Associate in Malaysia to provide a high standard of friendly and professional service. Responsibilities include maintaining shop organization, ensuring stock levels, and assisting as a cashier while promoting the VIP Member Card. The ideal candidate should possess strong communication and interpersonal skills, a pleasant personality, and must be adaptable to work shifts and weekends. Experience in the health or retail pharmacy industry is an advantage.