Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Pahang; On-site; MYR 22,320 - 33,480; Full time

Job summary

A leading retail company in Malaysia is seeking candidates for a customer service role. The position requires maintaining high standard of customer service, efficient shop operation, and upkeep of stock levels. Ideal candidates have at least PMR/PT3/SKM education and excellent communication skills. Preference will be given to those with experience in the health/retail pharmacy sector. This role involves shift work, including weekends and public holidays.

Qualifications

• Minimum PMR/PT3/SKM required.
• Applicants must be Malaysian citizens.
• Experience in health/retail pharmacy is preferred.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficiently organize and operate the shop.
• Maintain sufficient stock levels.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

A leading retail company in Malaysia is seeking candidates for a customer service role. The position requires maintaining high standard of customer service, efficient shop operation, and upkeep of stock levels. Ideal candidates have at least PMR/PT3/SKM education and excellent communication skills. Preference will be given to those with experience in the health/retail pharmacy sector. This role involves shift work, including weekends and public holidays.