Customer Experience Lead & Cashier — Health/Retail

AS Watson Group; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Part time

Job summary

Watsons Malaysia is hiring for a cashier/retail associate to deliver friendly and professional customer service while ensuring smooth shop operations in Kuala Lumpur. You will handle cashier duties and promote the Watsons VIP Member Card, contributing to stock maintenance and customer satisfaction.

The role requires a minimum PMR/PT3/SKM and fluency in Bahasa Melayu and English, with the ability to work shifts, weekends and public holidays.

Qualifications

• Strong communication and interpersonal skills.
• Ability to follow up effectively and work with customers.
• Energetic, positive attitude and pleasant personality.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain stock levels at all times.
• Serve as cashier and promote Watsons VIP Member Card.

Skills

Communication skills

Interpersonal skills

Follow-up skills

Adaptable

High energy

Outgoing personality

Education

Minimum PMR/PT3/SKM

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

1. Minimum PMR/PT3/SKM
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage.