Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Malaysia; On-site; MYR 22,320 - 31,248; Full time

Job summary

A prominent retail pharmacy in Malaysia is seeking motivated individuals to join their team. The role involves providing exceptional customer service, efficiently managing shop operations, and ensuring adequate stock levels. Ideal candidates will have a pleasant personality, strong communication skills, and the ability to work flexible shifts, including weekends and public holidays. Experience in the health or retail pharmacy industry is advantageous. Join us to help create a welcoming environment for all customers.

Qualifications

• Applicants must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy industry will be an added advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Friendly and professional customer service

Good communication skills

Interpersonal skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

A prominent retail pharmacy in Malaysia is seeking motivated individuals to join their team. The role involves providing exceptional customer service, efficiently managing shop operations, and ensuring adequate stock levels. Ideal candidates will have a pleasant personality, strong communication skills, and the ability to work flexible shifts, including weekends and public holidays. Experience in the health or retail pharmacy industry is advantageous. Join us to help create a welcoming environment for all customers.