Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Selangor; On-site; MYR 22,320 - 33,480; Full time

Job summary

A leading retail pharmacy in Malaysia is seeking candidates for a customer service role. Responsibilities include maintaining high service standards, organizing shop operations, and managing stock levels. The ideal candidate should have strong communication and interpersonal skills, be adaptable, and possess a positive personality. Previous experience in the retail pharmacy sector is an advantage. Applicants must be Malaysian citizens and able to work flexible hours including weekends.

Qualifications

• Pleasant personality with a strong drive and excellent communication skills.
• Applicants must have a positive and outgoing personality.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain sufficient stock levels at all times.

Skills

Communication skills

Interpersonal skills

Adaptability

Education

Minimum PMR/PT3/SKM

Job description

A leading retail pharmacy in Malaysia is seeking candidates for a customer service role. Responsibilities include maintaining high service standards, organizing shop operations, and managing stock levels. The ideal candidate should have strong communication and interpersonal skills, be adaptable, and possess a positive personality. Previous experience in the retail pharmacy sector is an advantage. Applicants must be Malaysian citizens and able to work flexible hours including weekends.