Contractor HR Shared Services Specialist

Tap Growth ai; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Tap Growth ai is seeking an HR Shared Services professional in Kuala Lumpur to act as the main contact for contractors and clients, guiding them through onboarding to offboarding. You will ensure HR processes run smoothly and adhere to our service standards.

You will own onboarding formalities, maintain contractor data in HRIS, support DocuSign workflows, manage payroll data, and assist with performance reviews and exit processes.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to handle sensitive information confidentially.
• Good communication skills, both written and verbal.
• Eagerness to learn about HR practices.
• Basic knowledge of MS Office or similar tools.

Responsibilities

• Onboarding: manage end-to-end pre-joining and onboarding formalities for contractors.
• HRIS: maintain contractor data, update systems, issue letters, and support DocuSign workflows.
• Performance Management: track and follow up on client performance appraisals.
• Payroll and Benefits: ensure timely payroll data and manage leave/insurance/allowances.
• Disciplinary issues and grievance handling.
• Offboarding and exit process management.
• Ensure processes are administered within defined SLAs.
• Collaborate with contractors and clients to improve relations and retention.
• Liaise with internal/external stakeholders; regular client connection and advisory services; coordinate with Payroll & Billing.

Skills

Attention to detail

Communication skills

Confidentiality

MS Office

Job description

Tap Growth ai is seeking an HR Shared Services professional in Kuala Lumpur to act as the main contact for contractors and clients, guiding them through onboarding to offboarding. You will ensure HR processes run smoothly and adhere to our service standards.

You will own onboarding formalities, maintain contractor data in HRIS, support DocuSign workflows, manage payroll data, and assist with performance reviews and exit processes.