Senior HR Operations Specialist

ELK HR Services MySdn.Bhd.; Kuala Lumpur; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

ELK HR Services MySdn.Bhd. in Kuala Lumpur is seeking a proactive Senior HR Operations Specialist to manage the employee lifecycle, payroll support, and HR processes. You will collaborate with Finance, IT, and Admin to ensure accurate records and timely compliance with Malaysian regulations.

Strong Mandarin & English, multi-tasking, and ownership are essential for fast-paced operations. The role emphasizes process improvements, HRIS usage, and EP applications experience to support local hiring

Qualifications

• Bachelor's degree or above in HR, business, or related field.
• 4–8 years' experience with solid HR operations.
• Proficient in Mandarin Chinese and English, especially spoken.
• Strong interpersonal and cross-functional collaboration skills.
• Excellent time management and multitasking abilities to meet deadlines.
• Proactive, detail-oriented, and owns solutions.
• Ability to work independently in a fast-paced environment.
• Proficient with Microsoft Office; HRIS experience a plus.
• Familiar with Malaysian employment regulations and HR practices.
• Experience with Malaysian Employment Pass (EP) applications preferred.

Responsabilités

• Manage daily HR operations throughout the employee lifecycle, including onboarding, probation, employee records, contract administration, attendance, leave, benefits, and offboarding.
• Support payroll preparation, HR documentation, employee inquiries, and compliance with local employment regulations.
• Coordinate closely with Finance, Administration, IT, and other departments to ensure smooth operations and timely resolution of HR-related matters.
• Handle multiple assignments, urgent requests, and ad-hoc tasks efficiently while maintaining accuracy and meeting deadlines.
• Prepare HR reports, maintain employee data, and support HR system administration and process improvements.
• Support other HR-related projects and operational initiatives as assigned by management.

Connaissances

Mandarin Chinese

English

Interpersonal skills

Cross-functional

Time management

Multitasking

Problem solving

Formation

Bachelor's degree or above

Outils

Microsoft Office

HRIS

Description du poste

We are looking for a proactive, detail-oriented, and well-organized Senior HR Operations Specialist to join our team in Kuala Lumpur. The ideal candidate should have solid HR operations experience, strong interpersonal and coordination skills, and the ability to handle multiple priorities, cross-functional tasks, and ad-hoc assignments in a fast-paced working environment.

Key Responsibilities

1. Manage daily HR operations throughout the employee lifecycle, including onboarding, probation, employee records, contract administration, attendance, leave, benefits, and offboarding.

2. Support payroll preparation, HR documentation, employee inquiries, and compliance with local employment regulations.

3. Coordinate closely with Finance, Administration, IT, and other departments to ensure smooth operations and timely resolution of HR-related matters.

4. Handle multiple assignments, urgent requests, and ad-hoc tasks efficiently while maintaining accuracy and meeting deadlines.

5. Prepare HR reports, maintain employee data, and support HR system administration and process improvements.

6. Support other HR-related projects and operational initiatives as assigned by management.

Qualifications & Requirements

1. Bachelor's degree or above, preferably in Human Resources, Business Administration, or a related field.

2. 4-8 years of relevant experience, with solid hands-on HR operations experience.

3. Good proficiency in both Mandarin Chinese and English, especially verbal communication.

4. Strong interpersonal, communication, and cross-functional collaboration skills.

5. Excellent time management, prioritization, and multitasking abilities, with the ability to handle competing deadlines.

6. Proactive, detail-oriented, responsible, and adaptable, with a strong sense of ownership and problem-solving ability.

7. Able to work independently and efficiently in a dynamic, fast-paced environment.

8. Proficient in Microsoft Office applications; HRIS experience is an advantage.

9. Familiarity with Malaysian employment regulations and HR practices.

10. Experience in handling Malaysian Employment Pass (EP) applications, renewals, and related immigration procedures is preferred.