Contract F&B Dining & Reservations Coordinator

Hilton; Kedah; On-site; MYR 36,000 - 60,000; Part time

Job summary

Hilton is seeking a Food & Beverage Dining Coordinator (Contract) in Malaysia to coordinate restaurant reservations and guest dining experiences. You will handle guest inquiries, manage special requests, and ensure accurate records while coordinating with multiple teams.

The role requires excellent communication, a professional appearance, fluent English, and the ability to work flexible shifts. Malaysian work rights are essential for this position.

Qualifications

• High school diploma or equivalent; proven experience in a similar role.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.
• Open to Malaysian and possess legal working rights in Malaysia.

Responsibilities

• Coordinate and manage restaurant reservations, ensuring accurate booking details and proper allocation of dining arrangements.
• Handle guest enquiries, reservation requests and special dining arrangements in a professional and timely manner.
• Communicate and coordinate with restaurant teams and relevant departments to ensure smooth daily dining operations.
• Assist in managing special dining requests, celebrations, dietary requirements and other guest preferences.
• Maintain accurate reservation records, guest information and dining schedules.
• Monitor reservation activities, table availability and dining arrangements to maximise restaurant capacity and operational efficiency.
• Provide administrative support to the Food & Beverage department, including reports, correspondence and reservation records.
• Ensure all guest interactions reflect the hotel's service standards and commitment to delivering exceptional dining experiences.
• Assist in promoting restaurant outlets, dining promotions and special events to enhance guest engagement and revenue opportunities.
• Perform any other duties and responsibilities as assigned by the Management.

Skills

Communication

Interpersonal skills

Grooming

Fluent English

Guest-focused

Flexible shifts

Education

High school diploma or equivalent

Job description

Hilton is seeking a Food & Beverage Dining Coordinator (Contract) in Malaysia to coordinate restaurant reservations and guest dining experiences. You will handle guest inquiries, manage special requests, and ensure accurate records while coordinating with multiple teams.

The role requires excellent communication, a professional appearance, fluent English, and the ability to work flexible shifts. Malaysian work rights are essential for this position.