Campus IT Engineer: On-Site Support & AV Expert

Unisys; Johor Bahru; On-site; MYR 48,000 - 72,000; Full time

Job summary

Unisys in Malaysia is seeking a hands-on Campus IT Engineer to provide on-site support for a client on campus, ensuring smooth day-to-day operations and resolving technical challenges across Windows, macOS, and Linux.

You'll manage devices, onboard new employees, maintain AV systems and meeting room tech, and use JAMF, Intune, and ServiceNow while adhering to security policies. Based in Senai, Johor, with after-hours support when required.

Qualifications

• High school diploma, GED, or equivalent.
• 4-6 years of hands-on IT support experience.
• Strong troubleshooting across Windows, macOS, and Linux.
• Experience with hardware repairs and workstation setup.
• Familiarity with endpoint management tools (JAMF, Intune) and ticketing systems (ServiceNow).

Responsibilities

• Provide deskside IT support for critical/high-priority users.
• Troubleshoot and resolve hardware, software, and OS issues across Windows, macOS, and Linux.
• Assist with onboarding by setting up equipment and accounts for new employees.
• Assemble and configure workstations (PCs, laptops, monitors).
• Perform physical repairs (RAM, SSD, battery replacements).
• Manage IT asset inventory and stock levels.
• Set up and maintain office peripherals (printers, docking stations, monitors, etc.).
• Support and troubleshoot meeting room audio-visual equipment, including Crestron systems.
• Follow company security policies and IT procedures.

Skills

Deskside support

Windows

macOS

Linux

Troubleshooting

Onboarding

AV equipment

Office peripherals

Endpoint management

Ticketing systems

Education

High school diploma/GED or equivalent

Technical certification or Associate Degree in IT

Tools

JAMF

Intune

ServiceNow

Job description

Unisys in Malaysia is seeking a hands-on Campus IT Engineer to provide on-site support for a client on campus, ensuring smooth day-to-day operations and resolving technical challenges across Windows, macOS, and Linux.

You'll manage devices, onboard new employees, maintain AV systems and meeting room tech, and use JAMF, Intune, and ServiceNow while adhering to security policies. Based in Senai, Johor, with after-hours support when required.