Onsite IT Support Engineer — Network & Hardware Expert

S SQUAD SDN. BHD.; Selangor; On-site; MYR 30,000 - 54,000; Full time

Job summary

Ssquad Global in Malaysia is seeking a skilled Onsite IT Support / IT Field Support Engineer to join our team. You will provide hands-on technical support, troubleshoot IT issues, and ensure smooth operation of hardware, software, and network infrastructure in a field setting.

Responsibilities include installing and maintaining IT peripherals, resolving hardware and software problems, supporting LAN/WAN and Wi-Fi, and coordinating with remote IT teams to ensure prompt resolutions.

Responsibilities

• Install, configure, and maintain computers, servers, printers, and other IT peripherals
• Troubleshoot hardware, software, and end-user technical issues
• Support LAN/WAN, Wi-Fi, routers, switches, and firewalls
• Coordinate with remote IT teams to ensure timely issue resolution
• Communicate with clients to determine needs and explain complex issues
• Diagnose construction or machinery problems
• Resolve malfunctions or other crises when they arise
• Oversee repairs and technical improvements
• Inspect and test material and machinery for safety
• Ensure proper maintenance of onsite equipment

Job description

Ssquad Global in Malaysia is seeking a skilled Onsite IT Support / IT Field Support Engineer to join our team. You will provide hands-on technical support, troubleshoot IT issues, and ensure smooth operation of hardware, software, and network infrastructure in a field setting.

Responsibilities include installing and maintaining IT peripherals, resolving hardware and software problems, supporting LAN/WAN and Wi-Fi, and coordinating with remote IT teams to ensure prompt resolutions.