Brand Store Manager — Lead Teams, Boost Sales

DTL Malaysia Sdn. Bhd.; Bintulu; On-site; MYR 4,200 - 7,000; Full time

Benefits offered by this job

Bonus and salary Increment

Medical Benefits & annual medicalcheck

Annual Leave & Public Holidays

EPF/Socso/EIS contribution

Training provided

Team building/Annual Dinner/Birthday

Staff price purchase

Job summary

DTL Malaysia Sdn. Bhd. seeks a Retail Store Manager in Bintulu, Sarawak to oversee daily store operations, drive sales initiatives, and coach frontline staff across English, Malay and Mandarin. This role requires coordinating openings, promotions, and store enhancements within set timelines.

The ideal candidate has 2+ years in retail, preferably in mobile/consumer electronics, and is prepared to work 6 days a week with strong communication skills.

Qualifications

• Minimum SPM and above with 2 years retail experience.
• Experience as store manager encouraged.
• Good communication in English, Malay and Mandarin.
• Willing to work 6 days per week.

Responsibilities

• Oversee daily retail store operations and matters.
• Conduct store assessments and meetings with promoters; follow-up actions.
• Maintain healthy communication with Brand Store Executive.
• Ensure store activities, openings and launches adhere to timelines.
• Propose store enhancements to improve customer experience.
• Coach and provide customer service training for promoters.
• Resolve day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure store planograms and correspondence are carried out per guidelines.
• Capture best practices across stores; brainstorm enhancements.
• Prepare proposals and reports for meetings.
• Monitor and support factors contributing to sales performance.

Skills

Communication

Multilingual

Education

SPM or above

Job description

DTL Malaysia Sdn. Bhd. seeks a Retail Store Manager in Bintulu, Sarawak to oversee daily store operations, drive sales initiatives, and coach frontline staff across English, Malay and Mandarin. This role requires coordinating openings, promotions, and store enhancements within set timelines.

The ideal candidate has 2+ years in retail, preferably in mobile/consumer electronics, and is prepared to work 6 days a week with strong communication skills.