Brand Store Manager – Elevate Retail Experience & Sales

DTL Malaysia Sdn. Bhd.; Alor Setar; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Staff price purchase

Training provided

Annual Dinner

Job summary

DTL Malaysia Sdn. Bhd. seeks an energetic Store Manager to oversee daily retail operations at Aman Central, Alor Setar. You will coordinate promoter activities, maintain productive lines of communication with the Brand Store Executive, and ensure launches align with timelines.

The role requires at least SPM with 2 years in retail (mobile/consumer electronics), strong English, Malay, and Mandarin, and willingness to work 6 days per week. Training and staff events are provided.

Qualifications

• SPM or above with 2 years of retail experience.
• Candidates with strong store-manager experience are encouraged to apply.
• Excellent communication in English, Malay and Mandarin.

Responsibilities

• Oversee daily store operations and issues.
• Conduct store assessments and meetings with promoters; implement action plans.
• Maintain productive communication with Brand Store Executive.
• Ensure activities/openings/launches follow timelines.
• Propose store enhancement initiatives to improve customer experience.
• Coach promoters on customer service.
• Resolve day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure planograms and store communications comply with guidelines.
• Capture best practices across stores for further rollout.
• Prepare proposals and reports for meetings.
• Monitor and support factors contributing to sales performance.

Skills

Store management

Communication

Multilingual

Education

SPM or equivalent

Job description

DTL Malaysia Sdn. Bhd. seeks an energetic Store Manager to oversee daily retail operations at Aman Central, Alor Setar. You will coordinate promoter activities, maintain productive lines of communication with the Brand Store Executive, and ensure launches align with timelines.

The role requires at least SPM with 2 years in retail (mobile/consumer electronics), strong English, Malay, and Mandarin, and willingness to work 6 days per week. Training and staff events are provided.