Retail Store Manager — Elevate Experience & Sales

DTL Malaysia Sdn. Bhd.; Seberang Perai; On-site; MYR 45,000 - 71,000; Full time

Benefits offered by this job

Bonus and salary increment based on绩效

Medical benefits

Annual leave and public holidays

EPF/SOCSO/EIS contribution

Staff price purchase

Job summary

DTL Malaysia Sdn. Bhd. is seeking a Brand Store Manager for Aeon Bukit Mertajam to oversee daily retail operations and lead promotions.

You will coordinate store activities, drive sales performance, and ensure timely execution of launches while maintaining strong communication with the Brand Store Executive and HQ. The role requires 2 years of retail experience, a minimum SPM, and fluency in English, Malay and Mandarin.

Qualifications

• Minimum SPM or higher with 2 years of retail experience.
• Experience as a store manager is preferred.
• Good communication and interpersonal skills in English, Malay and Mandarin.
• Willing to work 6 days per week according to outlet schedule.

Responsibilities

• Oversee daily retail store operations.
• Conduct store assessments and meetings with promoters and implement action plans.
• Maintain clear communication with Brand Store Executive.
• Ensure store activities and launches follow the timeline.
• Propose store enhancement initiatives to improve customer experience.
• Coach promoters with customer service training on the ground.
• Address day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure store planograms and correspondences are executed according to guidelines.
• Capture best practices across stores and brainstorm improvements.
• Prepare proposals and reports for meetings.
• Monitor and support activities that contribute to sales performance.

Skills

Communication skills

Interpersonal skills

English language

Malay language

Mandarin language

Education

SPM or equivalent

Job description

DTL Malaysia Sdn. Bhd. is seeking a Brand Store Manager for Aeon Bukit Mertajam to oversee daily retail operations and lead promotions.

You will coordinate store activities, drive sales performance, and ensure timely execution of launches while maintaining strong communication with the Brand Store Executive and HQ. The role requires 2 years of retail experience, a minimum SPM, and fluency in English, Malay and Mandarin.