BRAND STORE MANAGER(AMAN CENTRAL)

DTL Malaysia Sdn. Bhd.; Alor Setar; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Staff price purchase

Training provided

Annual Dinner

Job summary

DTL Malaysia Sdn. Bhd. seeks an energetic Store Manager to oversee daily retail operations at Aman Central, Alor Setar. You will coordinate promoter activities, maintain productive lines of communication with the Brand Store Executive, and ensure launches align with timelines.

The role requires at least SPM with 2 years in retail (mobile/consumer electronics), strong English, Malay, and Mandarin, and willingness to work 6 days per week. Training and staff events are provided.

Qualifications

• SPM or above with 2 years of retail experience.
• Candidates with strong store-manager experience are encouraged to apply.
• Excellent communication in English, Malay and Mandarin.

Responsibilities

• Oversee daily store operations and issues.
• Conduct store assessments and meetings with promoters; implement action plans.
• Maintain productive communication with Brand Store Executive.
• Ensure activities/openings/launches follow timelines.
• Propose store enhancement initiatives to improve customer experience.
• Coach promoters on customer service.
• Resolve day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure planograms and store communications comply with guidelines.
• Capture best practices across stores for further rollout.
• Prepare proposals and reports for meetings.
• Monitor and support factors contributing to sales performance.

Skills

Store management

Communication

Multilingual

Education

SPM or equivalent

Job description

AMAN CENTRAL, 1, LEBUHRAYA DARUL AMAN, KAMPUNG LUBOK PERINGGI, 05100 ALOR SETAR, KEDAH

Responsibilities :

Aware of retail stores daily operations and matters

Conduct store-assessment and meeting to promoters and follow up with action plans for improvements or maintenance.

Maintain a healthy and productive communication with Brand Store Executive.

Ensure store activities/opening/launching are in placed accordingly to the timeline.

Propose various store enhancement initiatives to improve consumers experience.

Coach and provide customer service training for promoters on the ground.

Assist in solving day to day operational issues raised by Brand Store Executive and HQ Personnel.

Ensure all correspondences store planogram are carried out effectively according to the guidelines.

Capture best practice across all stores and brain storm for further implementation or enhancement.

Prepare necessary proposal and reports for meetings.

Monitor and support in all aspects that contributes to sales performance.

Requirements :

Minimum SPM and above and with 2 years working experience preferably in retail industry (mobile/consumer electronics).

Candidates with relevant strong working experience as store managers are encouraged to apply.

Good communication and interpersonal abilities verbal and written (able to communicate in English, Malay and Mandarin).

Willing to work 6 days per week based on outlet schedule.

Benefits :

Bonus and salary Increment (Based on performance appraisal).

Fun, dynamic and flexible working environment.

Medical Benefits & annual medical checkup.

Annual Leave and Public Holiday observe.

EPF/Socso/EIS contribution.

Training will be provided.

Team building/Annual Dinner/Birthday Celebration.

Staff price purchase.