Branch Leader: Grow Revenue, Lead People, Elevate Service

Hong Leong Bank Berhad; Johor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Bank Berhad in Malaysia seeks a Branch Manager for Taman Johor Jaya to lead operations, sales and customer service excellence. You will drive strategic planning, people development and stakeholder engagement, while ensuring compliance and delivering revenue growth across the branch.

The ideal candidate has a degree, 5+ years in banking, and a proven leadership record to coach staff and build lasting relationships.

Qualifications

• Malaysian citizen.
• Degree/ Diploma/ Professional Certification from a recognised college or university.
• Minimum 5 years of related experience in banking or retail leadership.
• Strong people management and leadership capability.
• Good interpersonal and planning skills.

Responsibilities

• Drive impact through networking and strategic planning.
• Maintain and build relationships with customers, prospects and partners.
• Lead sales growth and guide marketing strategies while setting team goals.
• Coach and develop staff to improve competencies.
• Foster teamwork and manage branch sales performance to meet KRAs.
• Ensure customer satisfaction, compliance and risk management.
• Pass branch audit and maintain branch security.

Skills

People management

Leadership

Interpersonal skills

Communication

Organizational skills

Planning skills

Think-Act-Own attitude

Education

Bachelor's / Diploma / Professional Certification

Job description

Hong Leong Bank Berhad in Malaysia seeks a Branch Manager for Taman Johor Jaya to lead operations, sales and customer service excellence. You will drive strategic planning, people development and stakeholder engagement, while ensuring compliance and delivering revenue growth across the branch.

The ideal candidate has a degree, 5+ years in banking, and a proven leadership record to coach staff and build lasting relationships.