Bilingual Retail Sales Associate | Customer Service & Upsell

QL Maxincome Sdn Bhd (FamilyMart); Johor; Vor Ort; MYR 20.000 - 31.000; Vollzeit

Zusammenfassung

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring a Retail Sales Assistant to deliver friendly service, handle tills, stock, and store cleanliness. You’ll work shifts, including weekends and public holidays, with training provided. Fluency in Bahasa Malaysia and English, plus 1–2 years retail experience, are preferred.

Join our fast-paced family atmosphere at multiple locations. Join us to build customer relationships and upsell products while upholding food-safety SOPs and

Qualifikationen

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Aufgaben

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Kenntnisse

Customer service

Cash handling

Upselling

Food handling

Ausbildung

SPM qualification

Jobbeschreibung

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring a Retail Sales Assistant to deliver friendly service, handle tills, stock, and store cleanliness. You’ll work shifts, including weekends and public holidays, with training provided. Fluency in Bahasa Malaysia and English, plus 1–2 years retail experience, are preferred.

Join our fast-paced family atmosphere at multiple locations. Join us to build customer relationships and upsell products while upholding food-safety SOPs and