Bilingual Live Sales Agent — Japan (CS & SaaS Sales)

GoKardz Technologies; Petaling Jaya; On-site; MYR 20,000 - 30,000; Full time

Job summary

GoKardz Technologies in Petaling Jaya, Malaysia is looking for a Call Center Sales Agent responsible for achieving sales metrics and driving ecommerce revenue for clients. This involves assisting customers with purchases online and managing sales leads.

The ideal candidate will be proficient in Japanese (JLPT N1 or equivalent) and have a good command of English (B1). Previous experience in a call center is essential, along with strong tech industry knowledge.

Qualifications

• At least 1 year experience in BPO CS or sales.
• Sales skills and experience in solution-selling techniques.

Responsibilities

• Achieve call center metrics and drive sales ecommerce revenue.
• Assist customers in purchasing client products online.
• Create sales lead in CRM when necessary.
• Triage support and billing inquiries.

Skills

Understanding of technology industry

Call center experience

Utilize Customer Relationship Management (CRM) tool

Experience as a sales representative in a call center

Direct SaaS/Cloud/Platform selling experience

Salesforce CRM experience

Education

Local JLPT N1 equivalent or native Japanese

English at least B1

Job description

GoKardz Technologies in Petaling Jaya, Malaysia is looking for a Call Center Sales Agent responsible for achieving sales metrics and driving ecommerce revenue for clients. This involves assisting customers with purchases online and managing sales leads.

The ideal candidate will be proficient in Japanese (JLPT N1 or equivalent) and have a good command of English (B1). Previous experience in a call center is essential, along with strong tech industry knowledge.