Sales Associate-(Native Japanese)

ACCORD INNOVATIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Concentrix in Kuala Lumpur seeks a motivated, sales-oriented Japanese-speaking professional to join its digital advertising sales team. The role focuses on engaging advertisers, understanding business goals, and recommending digital advertising solutions to drive revenue growth.

Requires at least 1 year in digital marketing or related sales, with excellent Japanese and English communication. The position emphasizes consultative selling, outbound outreach, and performance targets in a fast-paced

Qualifications

• At least 1 year of experience in digital marketing, online sales, advertising sales, or a related sales organization.
• Excellent verbal and written communication skills in Japanese and English, including listening and comprehension.
• Strong understanding of digital marketing concepts, online advertising, and client engagement.
• Experience in outbound sales, consultative selling, lead generation, or client relationship management is an advantage.
• Proficiency in MS Office and familiarity with email, voicemail, and other business communication tools.
• Strong interpersonal, negotiation, persuasion, and problem-solving skills.
• Self-motivated, proactive, and goal-oriented, with the ability to work in a competitive, target-driven environment.
• Ability to identify business opportunities, recommend suitable solutions, and influence client decisions.
• Strong attention to detail, follow-up, and organizational skills.
• Ability to multitask, manage priorities, meet deadlines, and perform under pressure.
• Comfortable engaging clients through telephone calls, chat, and email.
• Ability to work independently while following guidance, processes, and team objectives.

Responsibilities

• Contact new and existing clients, including agencies and advertisers, through outbound calls, chat, and email to identify sales opportunities and recommend suitable advertising solutions.
• Understand advertisers’ business goals and provide consultative product recommendations aligned with their marketing objectives.
• Drive optimal product adoption and improve the overall advertiser experience.
• Manage a portfolio of SMB clients, with responsibility for revenue growth and client retention.
• Provide pre-sales and post-sales support for relevant advertising products and solutions.
• Develop knowledge of digital advertising products, platforms, and available solutions.
• Identify sales trends, business challenges, and opportunities to improve campaign performance and revenue.
• Gather and communicate product insights, advertiser feedback, and recommendations to internal teams.
• Develop success stories by highlighting how advertisers have leveraged advertising solutions to grow their businesses.
• Use sales tools and platforms to engage advertisers, manage client interactions, and support growth.
• Maintain accurate client records, follow up on opportunities, and work toward sales targets.

Skills

Outbound sales

Consultative selling

Client relationship

Digital marketing

Japanese language

English language

Job description

Position Summary

Concentrix is looking for a motivated, sales-oriented Japanese-speaking professional to join its digital advertising sales team in Kuala Lumpur. The successful candidate will engage with new and existing advertisers to understand their business objectives, identify sales opportunities, and recommend suitable digital advertising solutions to help them achieve their goals.

This is a revenue-focused, consultative inside sales role requiring excellent communication skills in Japanese and English, a proactive mindset, and the ability to build strong client relationships while driving product adoption and business growth.

Key Responsibilities

Contact new and existing clients, including agencies and advertisers, through outbound calls, chat, and email to identify sales opportunities and recommend suitable advertising solutions.

Understand advertisers’ business goals and provide consultative product recommendations aligned with their marketing objectives.

Drive optimal product adoption and improve the overall advertiser experience.

Manage a portfolio of small and medium-sized business (SMB) clients, where applicable, with responsibility for revenue growth and client retention.

Provide pre-sales and post-sales support for relevant advertising products and solutions.

Develop in-depth knowledge of digital advertising products, platforms, and available solutions.

Identify sales trends, business challenges, and opportunities to improve campaign performance and revenue.

Gather and communicate product insights, advertiser feedback, and recommendations to relevant internal teams.

Develop success stories by highlighting how advertisers have leveraged advertising solutions to grow their businesses.

Use relevant sales tools and platforms to engage advertisers, manage client interactions, and support business growth.

Maintain accurate client records, follow up on opportunities, and work toward assigned sales targets and performance metrics.

Required Qualifications and Skills

At least 1 year of experience in digital marketing, online sales, advertising sales, or a related sales organization.

Excellent verbal and written communication skills in Japanese and English, including listening and comprehension.

Strong understanding of digital marketing concepts, online advertising, and client engagement.

Experience in outbound sales, consultative selling, lead generation, or client relationship management is an advantage.

Proficiency in MS Office and familiarity with email, voicemail, and other business communication tools.

Strong interpersonal, negotiation, persuasion, and problem-solving skills.

Self-motivated, proactive, and goal-oriented, with the ability to work in a competitive, target-driven environment.

Ability to identify business opportunities, recommend suitable solutions, and influence client decisions.

Strong attention to detail, follow-up, and organizational skills.

Ability to multitask, manage priorities, meet deadlines, and perform under pressure.

Comfortable engaging clients through telephone calls, chat, and email.

Ability to work independently while following guidance, processes, and team objectives.

Ideal Candidate Profile

The ideal candidate is a confident Japanese-speaking sales professional who enjoys engaging with businesses, understanding their marketing needs, recommending digital advertising solutions, and driving measurable revenue growth. The candidate should be comfortable with outbound client engagement and motivated by sales targets and performance-based objectives.

Role Focus: Outbound Sales | Digital Advertising | Consultative Selling | Client Relationship Management | Revenue Growth

An attentive, relationship-centric, technology, analytic, consulting firm with global service delivery capabilities.

We partner with government agencies and businesses of all size and verticals to architect, develop, implement, measure, optimize and maintain solutions that drive their success metrics.

An attentive, relationship-centric, technology, analytic, consulting firm with global service delivery capabilities.

We partner with government agencies and businesses of all size and verticals to architect, develop, implement, measure, optimize and maintain solutions that drive their success metrics.