Beauty Advisor (IOI City Mall Putrajaya)

ASK Headhunter; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Putrajaya seeks a Beauty Advisor to enhance customer loyalty by delivering exceptional service and achieving sales targets. The role includes monitoring store performance, performing operational tasks, and ensuring customer satisfaction. Ideal candidates should have a minimum secondary school education and some experience in retail. This is a great opportunity for individuals looking to advance in the beauty or fashion industry.

Qualifications

• Minimum secondary school education required.
• 1-2 months in a beauty, fashion, or customer-focused retail environment is an advantage.
• Basic numeracy, literacy, and verbal communication skills are essential.

Responsibilities

• Monitor and take ownership of store sales and KPI targets.
• Deliver excellent customer service in line with brand standards.
• Follow all company policies and procedures.

Skills

Basic numeracy

Literacy

Verbal communication skills

Education

Minimum secondary school education

Job description

Beauty Advisor (IOI City Mall Putrajaya)

The Beauty Advisor is responsible for driving customer loyalty to the brand, delivering exceptional customer service, achieving sales targets, and ensuring smooth store operations.

WHAT YOU'LL BE DOING

Store Performance & Monitoring

• Monitor and take ownership of store sales and KPI targets.
• Use all available store resources to meet or exceed performance goals.

People Development

• Collaborate productively and respectfully with team members.

Training & Development

• Complete all applicable training programs and apply learnings effectively on the job.
• Seek coaching and continuous learning opportunities to enhance performance.
• Execute and maintain visual merchandising and in-store communication standards.

Operations

• Follow all company policies and procedures.
• Process merchandise deliveries efficiently and replenish stock on the sales floor.
• Handle cash register transactions accurately and promptly.
• Minimize stock loss both in the stockroom and on the sales floor.
• Ensure all operations are conducted safely and efficiently.

Customer Service

• Deliver excellent customer service in line with brand standards.
• Act as a Brand Ambassador, consistently demonstrating brand values.
• Use product knowledge to effectively engage customers.
• Communicate product features, benefits, and unique selling points to meet customer needs.

WE WANT SOMEONE WHO:

Education:

• Minimum secondary school education.

Experience:

• 1–2 months in a beauty, fashion, or customer-focused retail environment is an advantage.

Skills & Knowledge:

• Basic numeracy, literacy, and verbal communication skills.