Application Engineer: Quotation, Tech Support & Orders

Eccentric Drive Sdn Bhd; Selangor; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Five-day work week

Year-end bonus

Miscellaneous allowance

Job summary

Eccentric Drive Sdn Bhd is seeking a Junior Executive to manage customer enquiries, prepare quotations and orders, and support tender submissions. The role includes preparing tenders and technical documents in response to customer requirements, and following up quotations with after-sales service consultations.

You will assist Sales Representatives with start-ups of new applications for existing and new accounts, collaborate with the sales team to deliver ordered projects, and ensure timely

Qualifications

• At least 1 year of working experience in related field.
• Diploma or degree in engineering or related field.
• Proactive and customer-focused with good communication.

Responsibilities

• Handle customer enquiries and quotations and orders.
• Prepare tenders, quotations and technical support documents.
• Follow up quotations and provide after-sales service consultation.
• Assist Sales Representatives with startups of new applications for existing and new accounts.
• Prepare project tenders and business proposals to close deals.
• Provide technical support and services to customers and team members.
• Take initiative to own and solve specific customer issues.
• Collaborate with sales and customers to deliver secured project orders.
• Ensure timely completion of assigned tasks.
• Provide timely response to inquiries (target: 24h standard, 48h non-standard).
• Provide product education and attend conferences and meetings.

Skills

Bahasa Malaysia

English

Education

Diploma / Bachelor's / Post Graduate Diploma / Professional Degree / Engineering (Others) or equivalent

Job description

Eccentric Drive Sdn Bhd is seeking a Junior Executive to manage customer enquiries, prepare quotations and orders, and support tender submissions. The role includes preparing tenders and technical documents in response to customer requirements, and following up quotations with after-sales service consultations.

You will assist Sales Representatives with start-ups of new applications for existing and new accounts, collaborate with the sales team to deliver ordered projects, and ensure timely