Tender & Sales Support Specialist

Lucy Group; Malaysia; Hybrid; MYR 78,000 - 123,000; Full time

Job summary

Lucy Group is seeking a Tender & Sales Support Engineer in Malaysia to assist the Sales Team with quotations, tenders and customer communications. You will coordinate between customers, Sales, Technical & Tendering Manager, Internal Sales, and factory to ensure timely and accurate follow-up on quotations, orders and projects.

The role supports coordination of tender submissions, documentation, and updates to customers, while escalating delays or issues to the Sales Director as needed.

Qualifications

• Proposal / Tendering / Electrical Engineer minimum 3 years experiences in Power distribution
• Strong verbal and written communication skills in English and Malay language
• Excellent communication skills for follow ups with clients
• MS Office, Excel, Word, and Power point
• Must be able to cope and be flexible under daily pressure and multi-task
• Passion for customer service

Responsibilities

• Tender & RFQ Management - Tracking, coordination, submission Tender
• Quotation Follow-Up - Customer follow-up, status, conversion
• Customer Requirement Management - Capturing & coordinating requirements on the technical specification
• Order & Project Coordination - Handover, follow-up, customer updates
• Sales Pipeline & Reporting - Accurate pipeline and reports (monthly invoicing)
• Internal & Factory Coordination - Coordinate with Technical & Tendering Manager and Internal Sales

Skills

Tendering

English communications

Malay communications

Multi-tasking

Customer service

Tools

MS Office

Excel

Word

PowerPoint

Job description

Lucy Group is seeking a Tender & Sales Support Engineer in Malaysia to assist the Sales Team with quotations, tenders and customer communications. You will coordinate between customers, Sales, Technical & Tendering Manager, Internal Sales, and factory to ensure timely and accurate follow-up on quotations, orders and projects.

The role supports coordination of tender submissions, documentation, and updates to customers, while escalating delays or issues to the Sales Director as needed.