Application Engineer

Eccentric Drive Sdn Bhd; Selangor; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Five-day work week

Year-end bonus

Miscellaneous allowance

Job summary

Eccentric Drive Sdn Bhd is seeking a Junior Executive to manage customer enquiries, prepare quotations and orders, and support tender submissions. The role includes preparing tenders and technical documents in response to customer requirements, and following up quotations with after-sales service consultations.

You will assist Sales Representatives with start-ups of new applications for existing and new accounts, collaborate with the sales team to deliver ordered projects, and ensure timely

Qualifications

• At least 1 year of working experience in related field.
• Diploma or degree in engineering or related field.
• Proactive and customer-focused with good communication.

Responsibilities

• Handle customer enquiries and quotations and orders.
• Prepare tenders, quotations and technical support documents.
• Follow up quotations and provide after-sales service consultation.
• Assist Sales Representatives with startups of new applications for existing and new accounts.
• Prepare project tenders and business proposals to close deals.
• Provide technical support and services to customers and team members.
• Take initiative to own and solve specific customer issues.
• Collaborate with sales and customers to deliver secured project orders.
• Ensure timely completion of assigned tasks.
• Provide timely response to inquiries (target: 24h standard, 48h non-standard).
• Provide product education and attend conferences and meetings.

Skills

Bahasa Malaysia

English

Education

Diploma / Bachelor's / Post Graduate Diploma / Professional Degree / Engineering (Others) or equivalent

Job description

Responsible to handle customer enquiries and handle customer request for quotations and orders.

To prepare tenders & quotation and technical supports documents in response to customer’s requirement.

Follow up the quotation and provide after sales service consultation.

Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.

Responsible for project tender and business proposal preparation and to close the deal effectively.

Provide technical support and services to customer or team members.

Take initiative to own and solve specific customer issues.

Collaborating with sales departments and customers to delivery the secured project order.

Ensure timely completion of tasks assigned.

To ensure that the customer receives a timely response on their inquiries. Target is to achieve a response time of 24 Hours for standard inquiry and 48 hours for non-standard inquiry. Objective to turn order inquiry into order (revenue to the company). Must strive for fast and accurate response.

Providing product education and advice.

Attending conferences and meeting.

Requirements

Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Others) or equivalent.

Required language(s): Bahasa Malaysia, English.

At least 1 year(s) of working experience in the related field is required for this position.

Preferably Junior Executives specializing in Engineering (Others) or equivalent.

What do we provide to you for you to succeed?

• We will offer you a competitive Basic Salary
• 5 workings days only!
• Off course a Year-end Bonus as well
• Miscellaneous Allowance