Administrative Assistant

Melbourne Capital Group; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Melbourne Capital Group is seeking an Office Associate for its Kuala Lumpur office. This on-site role supports daily operations, handles correspondence, schedules meetings, and maintains records to ensure a professional client experience.

You will assist with basic accounting tasks such as invoicing and expense tracking while upholding confidentiality and the firm’s high standards of service.

Qualifications

• Strong communication and customer service abilities for client, visitor, and team interactions.
• Experience in administrative support and office coordination.
• Basic accounting familiarity for invoicing and expense tracking.
• Solid organizational skills with attention to detail.
• Proficiency with office software (e.g., Microsoft Office or similar).
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Diploma or degree in business administration, accounting, or related field; prior financial services experience is a plus.

Responsibilities

• Greet visitors and handle client inquiries with professionalism.
• Coordinate meetings, schedule appointments, and manage calendars.
• Process invoices and track office expenses.
• Maintain accurate records, files, and correspondence.
• Support with data entry and basic accounting tasks.
• Liaise with departments to ensure smooth office operations.
• Uphold confidentiality and ethical standards in line with firm policies.

Skills

Communication skills

Customer service

Administrative support

Office administration

Microsoft Office

Organizational skills

Education

Diploma or degree in business administration or related field

Tools

Microsoft Office

Job description

Company Description

Melbourne Capital Group is an award-winning financial advisory firm, recognized as a Chartered Insurance Institute (CII) International Professional Partner Firm and winner of the International Adviser Awards “Best Adviser Firm” in 2023. The firm specializes in supporting professional expatriates, high net worth individuals, and international investors in achieving their financial goals. Melbourne Capital Group is committed to the highest standards of professionalism, strict ethical practices, and a client-first approach.

Core values of transparency, integrity, and personalized service guide every client interaction. The team focuses on one-to-one relationships, believing that the firm’s success is directly linked to the growth and success of its clients.

Role Description

The Office Associate is a full-time, on-site role based in WP. Kuala Lumpur, responsible for supporting daily office operations and delivering high-quality service to clients and internal stakeholders. This role includes managing correspondence, organizing files and records, scheduling meetings and appointments, and maintaining office supplies and equipment. The Office Associate will assist with basic accounting tasks such as invoice processing, expense tracking, and data entry, while ensuring accurate documentation and timely reporting. Day-to-day responsibilities also involve greeting visitors, handling client inquiries, coordinating with different departments, and upholding the firm’s standards of professionalism and confidentiality. The role requires a proactive approach to problem-solving, attention to detail, and consistent support of a well-organized, efficient office environment.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients, visitors, and team members.
• Candidates should possess solid Administrative Assistance and Office Administration skills to manage scheduling, documentation, and day-to-day office coordination.
• Candidates should possess basic Accounting skills to support invoicing, expense tracking, and maintaining accurate financial records.
• Candidates should possess strong organizational skills, attention to detail, and proficiency with office software (e.g., Microsoft Office or similar tools).
• Candidates should possess the ability to manage multiple tasks, prioritize workload, and work reliably in a fast-paced, professional environment.
• Candidates should possess a collaborative mindset, professional demeanor, and commitment to ethical conduct and confidentiality.
• Candidates should possess a relevant diploma or degree in business administration, accounting, or a related field; prior experience in a financial or professional services environment is an advantage.