Trilingual Proposal Manager — Global RFx Lead

Zendesk, Inc.; Estado de México; Hybrid; MXN 550,000 - 850,000; Full time

Job summary

Zendesk, Inc. is seeking a Proposal Manager to lead the end-to-end response process for RFxs, coordinate with Sales, Presales, Legal and Security, and ensure timely, high-quality bids. This role emphasizes collaboration, clear written communication, and adherence to procurement best practices.

The ideal candidate will manage timelines, craft compelling responses, and coach the sales team on winning patterns while operating from Mexico City with hybrid work options.

Qualifications

• 1-2+ years of experience in proposal or technical writing.

Responsibilities

• Bid management and end-to-end RFx response leadership.
• Cross-functional coordination with Sales, Presales, Legal and Security.
• Maintain ownership of the final RFP response document.

Skills

Proposal writing

Project management

Strategic communication

Collaborative teamwork

Job description

Zendesk, Inc. is seeking a Proposal Manager to lead the end-to-end response process for RFxs, coordinate with Sales, Presales, Legal and Security, and ensure timely, high-quality bids. This role emphasizes collaboration, clear written communication, and adherence to procurement best practices.

The ideal candidate will manage timelines, craft compelling responses, and coach the sales team on winning patterns while operating from Mexico City with hybrid work options.